A monitoring engine that can be customized per customer requirements with following features:
- HTML based reporting interface.
- Simple interface easy to understand
- Finds system errors, configuration changes, human errors and issues: on firewalls, VoIP PBX systems and network devices.
- Customized templates that generate customized reports.
- Analyzes and evaluates faster and save IT costs by 50%- Eliminates the need for many FTEs or resources to perform MACDs and network monitoring.
- No hands on experience needed necessary to troubleshoot user and system mis-configurations.
- Inventory management (assigns phone numbers and MAC addresses).
- Helps handling of majority of tickets on service desk and service management level.