Collaborator

A monitoring engine that can be customized per customer requirements with following features:

  • HTML based reporting interface.
  • Simple interface easy to understand
  • Finds system errors, configuration changes, human errors and issues: on firewalls, VoIP PBX systems and network devices.
  • Customized templates that generate customized reports.
  • Analyzes and evaluates faster and save IT costs by 50%- Eliminates the need for many FTEs or resources to perform MACDs and network monitoring.
  • No hands on experience needed necessary to troubleshoot user and system mis-configurations.
  • Inventory management (assigns phone numbers and MAC addresses).
  • Helps handling of majority of tickets on service desk and service management level.

 

 

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